Shipping Policy

Turnaround

We strive to get all orders shipped the same business day, when your order is placed before 10:00am PST. All orders placed after will be shipped first thing the following business day.

Carriers

We use the following carriers to deliver our orders:
USPS
FedEx

Order Tracking

Paypal users tracking # is provided by Paypal. Credit Card and Direct Bank Transfers tracking # will added to your order with the tracking information emailed to you.

Shipping Rates

The rate charged for the shipping of your order is based on your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

International Shipping Rates

These numbers are estimations and are not the actually cost of shipping

Shipping Options
Avrage Cost
First Class – Local Post (12-25days) $25
Fedex Economy (6-8days) $32
Fedex Express (2-4days) $45

USA Shipping Rates

These numbers are estimations and are not the actually cost of shipping

Shipping Options
Avrage Cost
First Class – Local Post (4-5days) $3.50 or Free if more then $50
Priority USPS (2-3days) $8
USPS Express (1-2days) $35

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Refunds and Returns Policy

Mars Parachutes Very rarely get returned items However, if you need to return an item, we are here to help. We offer a 30-day ‘buyer’s remorse’ return policy. Opened boxes will incur a 20% restocking. Any defective merchandise need to be reported to Mars Parachutes so we can fix the problem ASAP. Please Email us to Get an RMA #

Lifetime Warranty

Mars Parachutes offers Limited Lifetime Manufactures Defect Warranty. Our Limited lifetime warranty is non-transferrable. You must be the original owner to receive warranty coverage on the Mars Products.